Informativa sui rimborsi

We want you to be happy with your purchase! We hope you love what you ordered, but if not and you wish to return a product, please contact us at account@thmshop.com to obtain a return authorization and receive further instructions. We gladly accept returns of most new, unused items in their original condition within 30 days of delivery.

To complete your return, your item must be returned within 30 days of delivery, unused and in the same condition as it was received. It must also be in the original packaging and include a copy of the packing slip.

Sorry, gift cards cannot be returned.

REFUNDS
Once your return is received and inspected, we will contact you to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, it may take some time before your refund is officially posted as there is often some processing time before a refund is posted.

If a reasonable period has passed and your refund still has not been posted, please contact us at account@thmshop.com

EXCHANGES
If an item, you receive is defective or damaged, we will be happy to exchange it for the same item, please contact us at account@thmshop.com